FAQ

Please email janet@fynegalfashion.com if you have any concerns.

Please contact a local tailor for assistance within measurements.

We generally respond within 24 hours of receipt of email or phone call.

We are not responsible for incorrect shipping address or measurement. Please be sure that your make sure all shipping, billing and measurement are verified and confirmed.

We guarantee that colors and styles are the same as described online. But, due to variations in computer resolution, the color shown on your computer screen may slightly change.

Customized orders are final sale. Returns or exchange can only be allowed if incorrect order was shipped (item must be unworn and in new condition, no damage, or odor).

Since our clothing is custom made it will take 30 to 40 days to receive your clothing. We typically ship order delivered to the warehouse 3 to 10 business days to the customers. Once we receive your order, we will send you an email or text to notify you that we you’re your order. Please feel free to contact us if you need it sooner.

Yes, items custom made are true to customer size. You can view our size chart for your measurement. Please note due to the fabric type, there may be 1 to 3 inches increased on custom made clothing.